Refund Policy - Retreats
We understand that plans can change, and we are committed to providing a fair and transparent refund policy for our retreat participants. Refunds can only be processed via PayPal. Please review our policy below:
1. Cancellation by Participant:
All Deposits are non-refundable. (This is due to bookings with deposits having a higher probability of cancellations)
All Full Payments have the following refund policy
- More than 90 days before the retreat start date: Full refund minus a processing fee of 10%, less any processing fees when transferring via PayPal.
Alternatively, a full credit transfer (one time only) is available to a future retreat (without loss of admin fee).
- 30-90 days before the retreat start date: 50% refund of the total retreat cost, less any processing fees when transferring via PayPal. Alternatively, a credit transfer transfer (one time only) is available to a future retreat (less 20% admin fee, this takes into account loss for Organiser in filling the space at short notice)
- 7-30 days before the retreat start date: No refund available. However, you may transfer your spot to another person who pays you directly.
Alternatively, a credit transfer transfer (one time only) is available to a future retreat (less 50% admin fee, this takes into account loss for Organiser in filling the space at extreme short notice)
- Less than 7 days before the retreat start date: No refund available or credit transfers to other participants.
2. Cancellation by Organizer:
- In the unlikely event that we need to cancel the retreat, participants will receive a full refund of all payments made, less any processing fees by PayPal. We are not responsible for additional expenses incurred, such as travel or accommodation costs.
3. COVID-19 and Health Emergencies:
- If a participant is unable to attend due to COVID-19 or a health emergency, we will offer a full credit towards a future retreat depending on timing and circumstances. Written documentation from a medical professional is required confirming this (for our insurers).
4. Transfer of Spot:
- Participants can transfer their spot to another individual up to 7 days before the retreat starts. Please notify us in writing and provide the new participant's details.
5. Travel Insurance:
- We highly recommend medical travel insurance to attend this retreat and strongly recommend it to cover your retreat fee, accommodation and travel expenses should there be the rare chance of a retreat cancellation.
We strive to ensure a positive experience for all our participants and appreciate your understanding and cooperation. For any questions or to initiate a cancellation, please contact us: info@vazsriharan.com
